Managed IT Services

Managed IT Services are designed to eliminate the problems businesses have in managing their computer environment. Most small and medium sized enterprises cannot justify onsite IT staff and therefore rely on external IT companies to service their requirements on an as-required basis. This approach leads to a patch work of technologies being delivered without any strategic planning.

We have built our Managed IT Services model on the best practices of the most successful international managed service providers: we give our clients unlimited support, monitoring, maintenance and management at a fixed price.

Unlimited Technical Support

As a Managed IT Services customer, you benefit from UNLIMITED on-site, remote and telephone support. Your employees have unlimited access to the critical IT help desk support that they need to be most effective at their jobs, with no worries about unplanned help-desk costs for your company.

24×7 Monitoring

All work stations and servers covered by our Managed Services Agreements report back to our management systems every five to fifteen minutes allowing us to monitor the performance of over 30 different aspects of each piece of equipment.

Antivirus

To protect your network from viruses that enter via the Internet or portable media, we install Antivirus software on all covered workstations and servers. These are monitored 24/7, decreasing the chances of a complete infection of your systems.

Email Filtering

Email is the primary source of Virus infection in corporate environments. As part of our Managed Service plans all your email will be scanned for viruses before they enter your employees' inbox.

Onsite Backup

All covered servers will have image based backup software which allows us to take a snapshot of the server every 15 minutes. It gives us the ability to restore your server quickly and efficiently whether it is to new hardware or virtual environments.

Cloud Backup

Each business is provided with offsite storage which is housed in our data centre. In the event of a disaster we have the ability to get you up and running within hours rather than days.